Website Terms and Conditions of Use Relating to https://www.northandco.co.za

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the NORTH & CO. Coffee Purveyor (Pty) Ltd (“Provider”) website located at the domain name https://northandco.co.za (“the Website”). Accessing and using this Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, use, download, display, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of NORTH & CO. Coffee Purveyor (Pty) Ltd.

1. Images used are for visual representation only, and actual products may differ.
2. Without prior notice, NORTH & CO. Coffee Purveyor (Pty) Ltd reserves the right to change special offerings at its discretion.

NORTH & CO. Coffee Purveyor (Pty) Ltd are not affiliated with, endorsed or sponsored by NESPRESSO®.

Certifications/Claims

Visit the Macchiavelli website for more information on the compostable capsule design and a little more about its certifications and suitability for coffee

The product is to be used in an appropriate capsule machine

ELECTRONIC COMMUNICATIONS:

Communicating with the Provider by electronic means and by using this website, the User consents and acknowledges that any agreement, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-COMMERCE AND PRIVACY:

The Website https://northandco.co.za offers roasted coffee and capsules, coffee machines and grinders, and related products and accessories. The use of any product or service obtained from this Website is at the Purchaser’s risk. The Purchaser/User indemnifies and holds the Provider harmless against any loss, injury or damage which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers, will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is, the delivery address and contact phone number, will be made known to third parties delivering the product. The Provider does not keep credit/debit card details under any circumstances.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (personal computer or other electronic device used to browse the Website), which may result from the lack of adequate virus protection software or spyware that the User may have inadvertently installed on his/her device.

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User's chosen delivery address.

Online Payment – YOCO Payment Gateway

All online card payments are processed by YOCO Payment Gateway. Cardholders may go to

https://www.yoco.com to view their policies.

Electronic Funds Transfer (EFT)

If the User selects to pay via Electronic Funds Transfer (EFT), instructions will be provided on how to make a transfer to MTB Coffee’s bank account, and the User will be subject to the following rules:

• The exact amount must be paid
• The payment must be identified by supplying the invoice number in the reference section  on the electronic transfer

Please note:

• Unpaid EFT deposit orders will be cancelled after 2(two) business days
• Clearance can take up to 3 (three) business days.
  

BANKING DETAILS AS FOLLOWS:

MTB COFFEE

CAPITEC BUSINESS BANK ACCOUNT NR: 1053769920

BRANCH CODE 450105

SHIPPING AND DELIVERY

All orders are processed once proof of payment is received. We do not ship orders on Fridays or during the weekend. Some equipment items may require additional processing time. Delays can be expected in the case of courier issues, shipping delays and/or restrictions, in which case we will communicate with you.

Our local courier service is Citi Sprint and its affiliates. Please visit www.citisprint.co.za to view their policies.

REFUND AND RETURN POLICY

All goods and services are subject to availability. In the event of unavailability, the Provider will refund the User in full within 21 business days. Cancellation of orders by the User will be subject to a 10% charge for administration and costs.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by the User through the e-commerce facility should be directed to desk@northandco.co.za.

All products supplied through the Website are provided by well-established suppliers. All warranties are held with NORTH & CO. Coffee Purveyor (Pty) Ltd, or its supplier. These warranties are subject to our standard Terms and Conditions. Should a fault arise with any item, the item must be returned to NORTH & CO. Coffee Purveyor (Pty) Ltd, Fynbos Lifestyle Estate, Tryall Road, Sandown, Cape Town, 7405.

TERMS AND CONDITIONS UPDATES.

The Provider reserves the right to change, modify, add or remove portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS

The Provider supplies certain information on this Website. Content currently or in the process of being displayed on this Website is supplied by the Provider, its affiliates and/or subsidiaries, or any other third party owners of such Content, and includes, but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyrighted by and intellectual property of the Provider, its affiliates or subsidiaries, or any other third-party owner of such rights (“the Owners”), and are protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to any products and/or services offered through the Website at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including, without limitation, under Copyright, Trademark, Patent or other Intellectual Property Rights, in or to the Content.

LIMITATION OF LIABILITY

The Website and all Content on the Website, including any current or future offers of products or services, is provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of the Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if the Provider is expressly advised thereof.

CASUAL SURFING

Users may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User’s computer, but not the User’s email address or any other distinguishing information. This information is aggregated to measure the number of visits, the average time spent at the Website, pages viewed, and so on. The Provider uses this information to determine the use of the Website, and to improve the Content thereon. The Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

CHOICE OF LAW

This Website is controlled, operated and administered by the Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Cape Town (High) Court(s) in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User concerning the use of the Content and this Website.